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Terms of Service

ChatMeet — last updated: September 5, 2026

1. Who provides the service

ChatMeet is a brand of and provided by URSCHILD UG (haftungsbeschränkt), Nordstrandweg 2, 22047 Hamburg, Germany ("ChatMeet", "we"). Contact: support@chatmeet.app; full provider details are in our Legal notice (Impressum). These terms form the agreement between you and us when you create a ChatMeet account. You accept them, together with our Privacy Policy, in the first step of setting up your profile.

2. The service

ChatMeet is a live social-networking service for meeting people nearby in real life. It shows you who around you is open to a conversation right now, lets you send a short message request, and — once the other person accepts — lets you chat and, if you both wish, meet.

ChatMeet is deliberately open about what kind of connection you are looking for. Our users start conversations with the person sitting across from them on a train, with fellow readers in a library, with neighbours they have never spoken to, with other guests at a café, concert, festival, trade fair or conference, with people on the same campus or in the same co-working space, with travellers in a new city; they find study partners, running or gym buddies, hiking companions, language-exchange partners, professional contacts, new friends — and, if that is what both people want, dates. All of these uses are equally welcome. What ChatMeet is for is real, real-time conversations between real people who are physically near each other.

Core features: nearby discovery (using your live location only with your consent), message requests with a personal limit (see section 8), 1:1 chat with text and voice messages, one-tap message translation, optional profile verification, a notification centre, the ability to block other users, and a public profile consisting of your nickname, photo, age, gender, language and bio, optionally extended by your profession, the languages you speak, your relationship status and a link to your LinkedIn profile (shown only while you keep its visibility switched on). Other users see you as "online" only while you are actively using the app and for a short time afterwards. We may change, add or remove features as the service evolves.

The basic service is free of charge. ChatMeet Plus is an optional paid subscription that unlocks the features marked "Plus" in the app — currently a 50 m discovery radius, Discover filters by relationship status, profession and languages, and one additional message request to a person who declined your first one; higher request limits may follow. Everything else in these terms applies to free and paying users alike.

Plus is sold through the app store of your device — on Android through Google Play, which is the seller of record for the purchase. The price, currency, billing period (monthly or yearly) and any free trial are shown in the app before you buy; payment is taken by Google, and Google's terms of service, refund rules and cancellation policy (including its information on your right of withdrawal) apply to the purchase itself. The subscription renews automatically at the end of each period at the shown price until you cancel it in Google Play → Payments & subscriptions → Subscriptions; cancel at least 24 hours before the current period ends to avoid the next charge. After cancelling you keep Plus until the end of the paid period. We verify every purchase with Google before unlocking Plus, keep the entitlement in step with Google (renewal, cancellation, refund, payment failure after Google's grace period) and may switch Plus off when Google reports that the subscription has ended or been revoked. Deleting your ChatMeet account does not cancel the subscription — cancel it in Google Play first; a subscription is tied to one ChatMeet account and can be restored on a new device with "Restore purchases". Plus features may change over time; if we withdraw a feature you paid for, you may end the subscription and Google's refund rules apply.

3. Age requirement — 18 and over

You must be at least 18 years old to create an account or use ChatMeet. Registration asks for your birth month and year, our server refuses to complete any profile that indicates a younger age, and we delete accounts of minors we become aware of.

We set the limit at 18 — above the age of 16 at which German data-protection law lets young people consent to online services on their own — because ChatMeet brings strangers into live contact and often into meetings in person. German youth-protection law (Jugendschutzgesetz, Jugendmedienschutz-Staatsvertrag) and the EU Digital Services Act treat such contact risks as something minors must be protected from; German contract law grants full legal capacity only at 18; our optional face verification processes biometric data that we do not wish to hold about children; and the app stores (Google Play, Apple App Store) require services whose core purpose is dating, matchmaking or connecting strangers to keep minors out. Details are in section 10 of the Privacy Policy.

4. Your account

You may create one account, with accurate information about yourself. You can sign in with e-mail and password, with a phone number, with Google, with Telegram, or with a passkey, and you can connect additional sign-in methods to the same account in Edit Profile. One phone number belongs to one person: if you verify a phone number that is already registered with another ChatMeet account, we treat both accounts as yours — the account you are signed in to stays active, the earlier account is deactivated, and its chats, message requests, sign-in methods and profile details are carried over to your current account where it does not already have them (a verification is never carried over). You can disconnect Telegram from your account at any time in Edit Profile as long as another sign-in method remains. Keep your sign-in methods secure; you are responsible for activity on your account. Because one person may hold only one account, face verification compares new verifications against existing ones and refuses a second account for a face that is already verified.

5. Verification

Verification is optional. Verified profiles carry a badge and enjoy a higher message-request limit (section 8); profiles without a verification simply show no badge. Face verification is a liveness scan followed by a review screen; only when you tap "Verify" is the captured image processed, and a biometric face template is stored with your explicit consent (Privacy Policy, section 3.6). ID (document) verification is announced as coming soon and is not yet available. Verification confirms that a real, present person matches their profile photo — it is not a background check, and it does not vouch for anyone's character or intentions.

6. Rules of conduct

ChatMeet is for genuine personal contact between people who respect each other. It is prohibited to:

We may remove content, limit features, suspend or delete accounts that violate these rules, always choosing the mildest effective measure. Serious violations may be reported to the authorities.

7. Content and moderation

Profile photos are screened automatically before they are shown to anyone ("Waiting for acceptance") and are rejected if they contain nudity or sexual content, do not show exactly one face, or — for verified profiles — do not show the verified person. Bios are checked automatically for offensive language. These are automated decisions about publication only; you may ask us for a human review at any time. You can report other users and unacceptable behaviour to support@chatmeet.app or through Support in the app; we review every report.

8. Message requests, declining and blocking

To keep conversations personal and discourage spam, each person may have a limited number of open message requests: currently 5, rising to 8 with face verification and to 15 with ID verification once it is available. A request that is accepted or declined frees a slot. We may adjust these numbers.

If someone declines your request, you cannot send them another one (ChatMeet Plus allows exactly one further attempt, section 2). Declining a request and blocking a user are meant to be final: while both of you are online in the same area, you will no longer see each other in Discover, and a blocked user can no longer message you. The app asks you to confirm before you decline or block. You can review and undo your blocks in Settings → Blocked users.

9. Your content

You keep all rights to the content you post (photos, texts, voice messages). You grant us the technical licence needed to operate the service — storing, transmitting, moderating, translating on your request, and displaying your content to the users it is addressed to. We do not use your content for advertising, do not sell it, and do not use it to train artificial-intelligence models.

10. Safety

ChatMeet connects real people who are close to each other, and meeting in person is often the point. Please take the same care you would with anyone you have just met: meet in public places, tell someone where you are going, keep your own transport, never hand over money or personal documents, and trust your instincts — you can end any conversation, block the other person and delete the chat at any time. We do not run background checks on users and cannot guarantee anyone's identity beyond what verification confirms. In an emergency, contact your local emergency services (112 in the EU).

11. Support

Support in the app starts with an automated assistant that answers questions about ChatMeet. It can only explain how the app works; it cannot access or change your account. If it cannot help, you can hand the conversation to our team: it then continues in Messages and is also sent to our support mailbox, so we can reply in the app and by e-mail. You can always write to us directly at support@chatmeet.app.

12. Termination

You can delete your account at any time in Settings → Delete account; your data is then erased as described in the Privacy Policy, and you may later sign up again as a new user. We may terminate the agreement with reasonable notice, or immediately for serious violations of section 6.

13. Liability

We are liable without limitation for intent, gross negligence, and injury to life, body or health. For ordinary negligence we are liable only for breaches of essential contractual duties, limited to the typical, foreseeable damage. We are not responsible for the conduct of users on or off the service, including at meetings arranged through it. The service is provided as-is within reasonable availability; it may be temporarily unavailable for maintenance.

14. Changes to these terms

We may amend these terms for good reason (legal changes, new features). We will announce material changes in the app at least 30 days in advance; if you do not agree, you can delete your account before they take effect.

15. Final provisions

German law applies, without prejudice to the mandatory consumer-protection rules of your country of residence. If a provision of these terms is invalid, the remainder stays in force. We are neither obliged nor willing to participate in dispute-resolution proceedings before a consumer arbitration board (§ 36 VSBG).